My son just celebrated his 2nd birthday last week.  The highlight of the day was him receiving a 5′x4′ train table that he plays “choo-choo” on with small wooden Thomas the Train engines, freight cars, etc.  It was kind of a big deal.  One of his favorite engines is a great big blue engine pulling the “Express” passenger cars.  His name is Gordon, and we hear all about him.  Gordon’s mantra, in which he repeats over and over, is “Strongest and Best!”  He says it, and he believes it.  The Thomas and Friends television show, which we have become intimately familiar with, portrays Gordon as a very proud engine.  He’s dignified, and his attitude demands of him the best.

It got me thinking.  I see a story in almost everything.  That’s just kind of what I do.  I know you’re thinking, “How does this relate to real estate?”  We have to have a mantra in life, a core value or set of values that drives us and resignates through our personality.  This mantra is not something to be bottled up and brought out when appropriate.  It spills out like a cresting cup of coffee on a bumpy road.  It becomes your personal life.  It becomes your business life.  In short, it becomes your life.  My drive has always been wrapped around doing the right thing and operating under the highest moral standards.  I think that’s kind of a given for most respectable business people.  But, besides that, what is my mantra? 

When we started The Peters Company we built it around one simple philosophy: Over service and over deliver.  Today without a doubt it’s my mantra.  It’s what I say, and it is what I believe.  We over service people by going the extra mile and paying the upfront cost.  You’ll find us doing anything from fielding a midnight phonecall from a client to working literally 28 days straight, which we have done by the way.  We over deliver by always giving our clients more than they were expecting.  When you read our reviews on Kudzu or simply talk to one of our clients, I believe you’ll hear this consistently.  We think you’ll agree that we are what we believe.  Give us a ring or drop us an email and let us show you what over servicing and over delivering is all about.

- Andy.

This entry was posted on Tuesday, October 14th, 2008 at 4:15 pm and is filed under Attitude, The Peters Company. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.